• Assistance in Website Content Management – Any editing you might need for the text/images present on the website.
• Designing Promotional Flash Banner – In case you need to start a Newsletter campaign as a brand building/promotion exercise, we could design attractive static/flash banners for the same. Contact Us Now
• Developing Additional Web-pages – During the course of time, you may want to add more information to your website, we would be happy to help you do so.
• Technical Trouble-shooting – We shall ensure uninterrupted running of the website and undertake technical troubleshooting or updates to allow optimum performance of this website at all times.
• Frequent communication – Our support desk is accessible via phone, instant messenger, e-mail which means your needs are instantly addressed. Even if you do not call us for a couple of months, your account managers shall be in regular touch with you on a monthly basis just to ensure your satisfaction with our website maintenance services – to let you know that WE CARE.

If you are unsure whether a Website Maintenance is right for your business, speak to one of our Consultants today or email us at info@best-digitalmarketing.co.uk

We maintain many sites that we do not host. Please email or call us for a free site review so that we can determine if we can maintain your site. We can maintain most WordPress and HTML sites with no problem.

Maintenance services plan cover routine changes such as adding a newsletter, changing contact info, adding employees, adding photos to a photo gallery and most text updates.

Note: If we think your changes will take longer than average, we can discuss a flat rate for services that include additional items, even a site re-design.

Yes, absolutely. We pride ourselves on the security and reliability of our WordPress servers, provided by our best-in-class associated partners. Your website is protected by multiple layers of security and is scanned 24/7 for malware and malicious files.

If your website is compromised we will clean up any infected files for you based on your accepted maintenance plan.

• Frequently updated websites are favoured by all the major Search Engines and a website maintenance service could spell out better positioning or ranking for your website.
• It is important that your website portrays latest information about you to attract web traffic. Obsolete information can be misguiding and definitely of little interest to your prospective customers.
• Website maintenance becomes essential if the website is large and involves quite a few sections which demand frequent updates or modifications.

We can help you take care of all the alterations required on the website over a given period of time.

No, we do not host emails. The reason behind this is that we want to focus on one thing and do that one thing really well – WordPress website hosting. We strongly recommend you use G Suite or Office 365 to host your emails, which is a much better solution for hosting business emails.

No, your Website will not go down while we conduct routine maintenance work on it.

Very simple – just email our support team with the changes you want to make and we will handle it. We will complete your task and then email you back when it is ready for you to check.

You can ask us to publish blog posts, edit page content, add a form or anything else you need to have done. Check our hourly rates.

We have seen pretty much every WordPress problem there is to see so we have complete confidence that we can fix most things.

Of course, we are still human so there may be times where we maybe stumped and need extra help but we can guarantee you that we will always do our best to fix a bug on your website.

Anything you would reasonably deem as outside the remit of ‘routine maintenance’ is not included in our service. This includes things such as but not limited to web design, specific plugin support – especially for premium plugins that have their own support teams, content creation, creating new layouts, etc.

We will always advise you when you submit a request if something you have asked for falls outside our remit. However we operate on a reasonableness test and will always try to go the extra mile to help if we can.

We are a full range Digital Marketing Services agency and we provide the following services such as Web Design, Content Creation, Social Media Marketing, SEO, Video Marketing, Graphic Design, SSL Certificates and Paid Advertising and more. Contact Us Now.

We charge £115 per 30 minutes for any custom development work carried out that is outside the remit of website maintenance. This includes things like developing new page templates, new plugins, new functions or designing new pages.

We use the award-winning Direct Debit service, Go Cardless for all payments. We will send you the link to setup the payments which takes less than 2-minutes to setup.

Of course we can. We love e-commerce websites especially those built using Woo Commerce. See our Pricing for E-Commerce website maintenance.

Yes. Website maintenance services are a pay-as-you-go service and you can upgrade, downgrade or cancel at any time. The change will be effective from the next billing cycle. You can contact our support team to help with your plan changes.

Yes. For example, if you have a recurring update that is the same every month, i.e. the 2nd Tuesday, we can schedule that occurrence and send you an email when it is complete.

If you purchase a pre-paid three-hour or six-hour maintenance contract then we deduct the exact time we spend on your site – we do not round up to the nearest 15 minutes as some companies do.

If you do not pre-purchase time, you incur a minimum charge of 30 minutes and then we charge for the exact time over that amount.

We would LOVE to help with all your graphic design needs too! Check out our service on Graphic Services.

We would hate to see you go but for various reasons we understand sometimes you need to cancel a service. We do not lock you in to any contracts or minimum terms.

Simply contact us by email to let us know you want to cancel and arrange for your website to be moved to your new hosting provider. We cannot move your website for you but can support this process by sending a backup of your website to your new provider.

No, we do not write or create your content under the maintenance services plan. You need to send us your blogs or any other content to wish to publish for you, including correctly licenced or royalty-free images.

Best-Digital Marketing is a full range Digital Marketing Services agency and we provide the following services such as Web Design, Content Creation, Social Media Marketing, SEO, Video Marketing, Graphic Design, SSL Certificates and Paid Advertising and more. Contact Us Now.

Tell us which maintenance plan you want or what needs updating and we will take care it for you. A project manager will keep you up-to-date, it is really that easy.

Once completed, we will let you know so that you can review the changes and be sure everything is done to your satisfaction. That is all there is to it. We take care of everything so you can focus on what matters most.

For pricing on maintenance plans – please visit: Website Maintenance Plans