Website Maintenance & Support Services

We believe we are good at what we do – website maintenance & support services hence this why we have been looking after some of our clients' websites for over years now.

With our website maintenance & support services, we look after your site, leaving you free to run your business. Our experts will update, improve your site and ensure daily backups whilst keeping it free from malware, spam and hackers. And security updates are installed regularly to ensure it is working at optimal performance.

Website Maintenance & Support Services

Your website is the primary gateway to your users. Our specialist web maintenance team will ensure your website is always on, functioning correctly and ready to serve your customers’ needs with our website maintenance & support services.

With our website maintenance & support services, we look after your site, leaving you free to run your business. Our experts will update, improve your site and ensure daily backups whilst keeping it free from malware, spam and hackers. And security updates are installed regularly to ensure it is working at optimal performance.

We are all about long-term partnerships, sharing the value of our experience, working as collective and providing worry-free web maintenance. We believe we are good at what we do – website maintenance & support services hence this why we have been looking after some of our clients’ websites for over years now.

But that is only the start of our services; we have designers and developers on hand to help with simple design changes to full website builds. Search Engine Optimisation experts to help boost your site up the rankings as well as social media management services to ensure you get noticed.

Here at Best-Digital Marketing, we are flexible in the way we work. We are confident in taking the lead to deliver web development for organisations and businesses that lack internal resources and also equally content to support in-house teams with their development roadmaps.

Our highly skilled developers are directed and supported by our enthusiastic project management team, who ensure that tasks and projects are always delivered on time.

Web Maintenance is key to the success of any website, without a well-performing optimised website you will never get to the top of the rankings so call us today for a no-obligation quote to see how we can help.

What Is Website Maintenance?

Website Maintenance is the act of regularly checking your website for issues and mistakes, correcting and keeping it updated and relevant.

This should be done on a consistent basis in order to keep your website:

✅  fresh and healthy

encourage continued traffic growth

✅ strengthen your SEO

✅ improve Google rankings.

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Why is website maintenance important?

Why is website maintenance & support plan crucial for any business? Here are some of the top reasons.

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Your website informs users’ of first impressions

If your website does not work correctly or looks outdated then customers will often click away and this sets a negative first impression of your business. If your website looks unprofessional this will also affect your business too.

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Majority of customers conduct online research

87% of people conduct online research before making an online purchase. People that are considering buying a product or services from you will likely to end up on your website.

If your website gives them a negative impression of your business then they will continue their research on a competitor’s site and you could miss out on a sale.

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It helps grow your sales

Your website plays a crucial role in guiding users toward making a purchase. In the case of E-commerce sites, your site facilitates purchases. If your site does not work correctly then you will miss out on potential sales.

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Site visitors value user experience

Consumers who have a poor user experience on a website – 89% will shop with a competitor instead. Regular maintenance prevents these poor user experiences and encourages potential customers to stay on your site thus increasing your chances of making a sale.

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Website maintenance improves security

Cyberattacks cost U.S. companies $15.4 million per year. Repairing the damage caused by cyberattacks is often costly, plus you may lose customers who no longer trust your company with their personal information.

Regular website maintenance helps protect your site from cyber threats by keeping your security systems up to date. When you maintain your security protections, customers will feel more comfortable making purchases on your site.

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Website maintenance supports your SEO strategy

If users frequently leave your website shortly after arriving on it, Google may view this as a sign that your site is not relevant. This increase in bounce rate can lead to lower rankings in search results which mean you will drive less traffic to your site.

Persistent technical issues, security issues and outdated website design, structure or content all contribute to diminishing your search engine rankings.

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Continuous Support

Websites like any other piece of software – need to be cared for. We can provide continuous content updates, bug fixes, back – ups, security patches, website monitoring and telephone support are available to support your website.

How much does it cost for website maintenance services?

Best-Digital Marketing Services has two options:

Monthly maintenance packages from £99

Our monthly option provides fast UK hosting with an SSL certificate, regular backups and system upgrades from as little as £99 per month. More features such as regular support time, web design and SEO are also available as extra’s to create a bespoke package for your business.

The monthly plan is the perfect option to ensure your site’s CMS is kept up to date, helping to keep it as secure as possible from viruses and hackers.

Adding support time to your package means we can also help with content updates, freeing up your time while ensuring your site remains fresh and current.

Ad-hoc / Pay As You Go from £75

Our ad-hoc website support service works well if you only need help every now and again, giving you the option to pay £75 per 30 minutes slots for any required system updates, content changes or any other type of changes/fixes on your website as and when you need.

You email or call us with your requirements; we will quote you a price and then get on with the updates as soon as you give us the go-ahead.

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Our Web Maintenance & Support Services

At Best-Digital Marketing Services, we do everything related to Website Maintenance & Support right here.

Website Security

We carry out regular, weekly and monthly security scans, error and vulnerability reports to fix those on time.

Client Reports

We ensure you are always up-to-date with the website changes and updates with our weekly reporting.

Website Updates & Changes

Our highly skilled developers and designers team are ready to make updates and website changes as per your requirement.

Server Up Time Monitoring

Our website hosting service makes sure that your website is not down at any time and we will fix any errors.

Routine Website Backup

Quick weekly, monthly and regular backup facilities are available to protect and secure your website investment.

On-site Technical SEO Service

Our Technical SEO audit and On-page SEO service optimises website and make them search engine friendly.

Content Management Updates

Such as adding new content, text and image changes, blog posts, product price changes and other information updates.

Active System Upgrades

Upgrades to CMS platforms and plugins such as WordPress or Joomla performed multiple times per month.

Software Security Protection

Using latest programme software, we will protect your site against malware, cyber-attacks and hacking.

Experienced Agency + Pure Expertise + Secure Process = Less stress for you

Best-Digital Marketing’s Website Maintenance & Support Services is a service you can count on for reliability, security, work convenience & years of experience in website maintenance and support for your business.

Has your website gone wrong again?

Here is a list of some of the most common issues we have fixed for our customers in the last 6 months.

Need to update content on your website.

✓ Contact forms have stopped working.

✓ Website has been hacked and your content has been replaced.

✓ SSL expired and chrome is stopping people from viewing your website.

✓ Your website is not working properly on mobile phones.

✓ Website is slow and you are losing customers.

✓ Unwanted emails being sent to you.

Here is how our team can help you...

Our range of maintenance packages are designed for businesses of all sizes but if you do not see a package that describes your exact needs then contact us and we will put a tailored package together.

Key benefits of partnering with Best-Digital Marketing for Web Maintenance

website maintenance & support services
5 stars

Ease of use

5 stars

Customer Service

5 stars

Security & Reliability

4.75 stars

Overall Rating

SOLUTIONS FOR BUSINESS OF ALL SIZES

Flexible Website Maintenance Plans

Select What You Need

Non-Disclosure Agreement – NDA Assured. Upgrade, downgrade or cancel at any time.

STARTER

£ 99

Per Month

Existing Content Modification

Website Backup

Google Analytics Integration

Ideal for Startups and Small Websites

BUSINESS

£ 199

Per Month

Existing Content Modification

Website Migration

SEO Recommendations

Ideal for Growing or Corporate Websites

PREMIUM

£ 299

Per Month

Add, Remove & Update Links

HTML & CSS Customisation

Password Recovery

Ideal for large growth, Portals and E-Commerce Websites

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WEBSITE MAINTAINED

We Are Known As Best Website Maintenance & Support Agency

Your 24/7/365 Website Maintenance and Support Services – Just For Our Clients

Pricing Plan

You can choose from our monthly packages as per your needs. We do not have any yearly contracts so there is no need to worry. Our packages start as low as £59/pm.

Expert Support Centre

Check out expert support centre for all queries and questions you may have with regards to our service, we are always there for you We do all work be it image edition, content addition, hyperlink correction or even website back up.

How It Works

It is a very easy system of working. You just need to let us know via email what work you want to have done and leave the rest to us to take care of.

Contact form stopped working? website been hacked? SSL expired? losing cutomers? unwanted emails?

Contact us today to discover some quick wins you can implement immediately to get results.

Website Maintenance Is Important. Why?

Best-Digital Marketing Services offer premium web maintenance & support services to business websites, blogs & E-commerce Websites

Customer Attraction/Engagement

If your website is not having content related to your services, having common typos, grammar issues in website content or not having offers you are providing on a timely basis then you will lose your potential clients.

Online Corporate Image

A professional and well-designed website performing well on all devices like computer, tabs and mobiles is a mirror image of your business. If it does not deliver what clients looking for then they will often go elsewhere.

Improvised On-Page SEO Factors

On Page or Technical SEO audits and improvisation is really important nowadays to keep your website SEO game strong all the time and it helps you in reaching to your prospective customers searching you over the Google.

Security From Malware & Viruses

A well-maintained website will have less chance of encountering viruses and malware commonly arising due to non-update of website themes, plugins and few other technical concerns.

Keep Up to Date With Technology

The more up to date and better your website is the brighter are the chances that your potential customers will find you on the top ranking of search engines. Your website maintenance priority should be on top if you do not want to miss any work opportunity.

Hitting New Revenue Targets

If your website got hacked due to non-update of website themes, plugins, modules or software scripts – this can cost you thousands of dollars in lost revenue.

Therefore outsource your website maintenance and support services to a good agency like Best-Digital Marketing to avoid these problems.

FEATURES & BENEFITS

Compare Website Maintenance Plans

  • STARTER
  • BUSINESS
  • PREMIUM
STARTERBUSINESSPREMIUM
£99
Per Month
£199
Per Month
£299
Per Month
Ideal For Small WebsitesCorporate WebsitesPortals, E-Commerce Websites
Website Updates
Image Edits and Uploading to Website:
Video Uploading to Website:
Existing Content Modifications:
Blog Creation and Publishing:123 - 4
Adding, Removing & Updating Links on Website:
Website Design & Layout Updates
Website Header & Footer Menu Creation:
New Web Pages Creation:12 - 33 - 5
Website Design Recommendations:
HTML & CSS Customisation:
Website Responsiveness Check & Setup:
Website Maintenance
Website Backup:
Website Migration:
Plugins and Theme Version Update:
Extension Installation & Modification:
Password Recovery:
Website Consultation:
Technical On-Site SEO Setup
Meta Title & Description Creation & Upload:
SiteMap.xml Creation and Uploading:
Google Analytics integration:
Google Webmaster Tool Integration:
SEO Recommendations:
HTML Sitemap Creation & Uploading:
Website Speed Optimisation:
Broken Links Detection & Removal:
On Page Technical SEO Audit Report:
Client Support
Email & Over Phone Call:
GET STARTEDGET STARTEDGET STARTED

Non-Disclosure Agreement – NDA Assured. Upgrade, downgrade or cancel at any time.

Benefits of Outsourcing Your Website Maintenance

Essential ways we support our customers with our Website Maintenance & Support Services that includes Updates, Site Backups & Emergency Restores.

100% Cost Effective Solution

To keep your website up to date as hiring an in house team can cost you more for hiring web maintenance professionals and having big infrastructure for work.

24 / 7 Professionals Support

We work 24/7 to support our customers in any way and make sure we are online during moonlight hours as well to keep our clients happy all the time.

Website Improvement Recommendations

Choose any plan and opting an advance plan can get you additional website monitoring by professional who can suggest work that can keep your website secure.

Rapid Task Turnaround

Our team of designers and developers will work through your critical tasks in line with your roadmap and web development backlog.

Agreed Task Completion

We work with our clients on a number of agreed tasks, completing them in monthly sprints. With the help of a comprehensive, continually reviewed, roadmap, we ensure the website is always being driven forward.

Team Member Support

Technical team members and project managers will collaborate with clients to discuss tasks and projects and have direct access to discuss work streams and tasks with team members.

First-class QA processes

From brief to delivery, we have a wealth of experience in upgrading websites. We utilise a robust process that allows our team to safely build, stage, test and deploy website upgrades efficiently and effectively without disturbing the live web environment.

Client-centric teams

Consisting of front and backend web developers and creative designers, our team is a high calibre collective of experts who become a natural extension of your team – helping you achieve your web development goals faster.

Website Maintenenance & Support Services Near You - We Got You Covered

We have worked with many different sectors including healthcare, charities, construction, hospitality and events management, Human Resources, Information Technology, law, marketing, retail, schools and many more. We are working hard to maintain your bespoke website that will fulfil your business’ needs.

We offer advice to our clients to make sure that they are getting the right type of website for their customers. This is to ensure that this will lead to the best possible results. When you are ready to grow your business with a dedicated, secured and confident agency like Best-Digital Marketing, get in touch with our knowledgeable highly skilled and experienced website maintenance & support services team.

At Best-Digital Marketing, we provide and cover our services across Bournemouth, Christchurch and Poole – BCP and the whole of UK and globally.

100% Satisfaction Guarantee

How do you really know what you are going to get when you approach a web design company. Months of frustration, someone not quite understanding your vision? Well unlike other UK web design companies we provide a 100% Satisfaction Guarantee which means you will get the website design you want or we keep going until it is exactly what you want.

We will work along side you and deliver design concepts that we feel will work for your business. But at the end of the day, it is your personalised website and we want you to be proud of owning it whilst shouting out – just how good we are too.

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Please complete the enquiry form below to get started with your chosen Website Maintenance Plan.

Website Maintenance Plan Details

The professional Website Maintenance Plan package is the perfect place to start for any business – small, medium or large corporate solution.

Price -

£99 to £299

Duration -

Per Month

Terms -

Upgrade, Downgrade or Cancel - No Contract

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Website Maintenance Frequently Asked Questions - FAQs

Here is a list of Frequently Asked Questions by potential clients.

If you have any queries please contact us and we will be happy to respond to them.

  • Assistance in Website Content Management – Any editing you might need for the text/images present on the website.
  • Designing Promotional Flash Banner – In case you need to start a Newsletter campaign as a brand building/promotion exercise, we could design attractive static/flash banners for the same. Contact Us Now
  • Developing Additional Web-pages – During the course of time, you may want to add more information to your website, we would be happy to help you do so.
  • Technical Trouble-shooting – We shall ensure uninterrupted running of the website and undertake technical troubleshooting or updates to allow optimum performance of this website at all times.
  • Frequent communication – Our support desk is accessible via phone, instant messenger, e-mail which means your needs are instantly addressed. Even if you do not call us for a couple of months, your account managers shall be in regular touch with you on a monthly basis just to ensure your satisfaction with our website maintenance services – to let you know that WE CARE.

If you are unsure whether a Website Maintenance is right for your business, speak to one of our Consultants today or email us at info@best-digitalmarketing.co.uk

We maintain many sites that we do not host. Please email or call us for a free site review so that we can determine if we can maintain your site. We can maintain most WordPress and HTML sites with no problem.

Maintenance services plan cover routine changes such as adding a newsletter, changing contact info, adding employees, adding photos to a photo gallery and most text updates.

Note: If we think your changes will take longer than average, we can discuss a flat rate for services that include additional items, even a site re-design.

Yes, absolutely. We pride ourselves on the security and reliability of our WordPress servers, provided by our best-in-class associated partners. Your website is protected by multiple layers of security and is scanned 24/7 for malware and malicious files.

If your website is compromised we will clean up any infected files for you based on your accepted maintenance plan.

  • Frequently updated websites are favoured by all the major Search Engines and a website maintenance service could spell out better positioning or ranking for your website.
  • It is important that your website portrays latest information about you to attract web traffic. Obsolete information can be misguiding and definitely of little interest to your prospective customers.
  • Website maintenance becomes essential if the website is large and involves quite a few sections which demand frequent updates or modifications.

We can help you take care of all the alterations required on the website over a given period of time.

No, we do not host emails. The reason behind this is that we want to focus on one thing and do that one thing really well – WordPress website hosting. We strongly recommend you use G Suite or Office 365 to host your emails, which is a much better solution for hosting business emails.

No, your Website will not go down while we conduct routine maintenance work on it.

Very simple – just email our support team with the changes you want to make and we will handle it. We will complete your task and then email you back when it is ready for you to check.

You can ask us to publish blog posts, edit page content, add a form or anything else you need to have done. Check our hourly rates.

We have seen pretty much every WordPress problem there is to see so we have complete confidence that we can fix most things.

Of course, we are still human so there may be times where we maybe stumped and need extra help but we can guarantee you that we will always do our best to fix a bug on your website.

Anything you would reasonably deem as outside the remit of ‘routine maintenance’ is not included in our service. This includes things such as but not limited to web design, specific plugin support – especially for premium plugins that have their own support teams, content creation, creating new layouts, etc.

We will always advise you when you submit a request if something you have asked for falls outside our remit. However we operate on a reasonableness test and will always try to go the extra mile to help if we can.

We are a full range Digital Marketing Services agency and we provide the following services such as Web Design, Content Creation, Social Media Marketing, SEO, Video Marketing, Graphic Design, SSL Certificates and Paid Advertising and more. Contact Us Now.

We charge £75 per 30 minutes for any custom development work carried out that is outside the remit of website maintenance. This includes things like developing new page templates, new plugins, new functions or designing new pages.

We use the award-winning Direct Debit service, Go Cardless for all payments. We will send you the link to setup the payments which takes less than 2-minutes to setup.

Of course we can. We love e-commerce websites especially those built using Woo Commerce. See our Pricing for E-Commerce website maintenance.

Yes. Website maintenance services are a pay-as-you-go service and you can upgrade, downgrade or cancel at any time. The change will be effective from the next billing cycle. You can contact our support team to help with your plan changes.

Yes. For example, if you have a recurring update that is the same every month, i.e. the 2nd Tuesday, we can schedule that occurrence and send you an email when it is complete.

If you purchase a pre-paid three-hour or six-hour maintenance contract then we deduct the exact time we spend on your site – we do not round up to the nearest 15 minutes as some companies do.

If you do not pre-purchase time, you incur a minimum charge of 30 minutes and then we charge for the exact time over that amount.

We would LOVE to help with all your graphic design needs too! Check out our service on Graphic Services.

We would hate to see you go but for various reasons we understand sometimes you need to cancel a service. We do not lock you in to any contracts or minimum terms.

Simply contact us by email to let us know you want to cancel and arrange for your website to be moved to your new hosting provider. We cannot move your website for you but can support this process by sending a backup of your website to your new provider.

No, we do not write or create your content under the maintenance services plan. You need to send us your blogs or any other content to wish to publish for you, including correctly licenced or royalty-free images.

Best-Digital Marketing is a full range Digital Marketing Services agency and we provide the following services such as Web Design, Content Creation, Social Media Marketing, SEO, Video Marketing, Graphic Design, SSL Certificates and Paid Advertising and more. Contact Us Now.

Tell us which maintenance plan you want or what needs updating and we will take care it for you. A project manager will keep you up-to-date, it is really that easy.

Once completed, we will let you know so that you can review the changes and be sure everything is done to your satisfaction. That is all there is to it. We take care of everything so you can focus on what matters most.

For pricing on maintenance plans – please visit: Website Maintenance Plans

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